CUSTOMER SERVICE - 100% SATISFACTION GUARANTEED

 Is our service as good as our savings?

 We believe that customer service is the backbone of any company let alone us. We pride ourselves to ensure that our customers receive the personal attention they deserve. We monitor and reply to all e-mails in a timely manner, mostly within 24 hours, except on weekends it may take longer to reply.

We are dedicated to creating an unsurpassed buying experience for our customers. It has been our mission since day one of our business. If you are unsatisfied for any reason with your order, simply contact us within 3 days of receiving your order and we'll find a solution together that best meets your needs.

If we made a mistake, we'll do whatever it takes to correct our error. We're looking for relationships with our customers. We'll work diligently to earn that relationship.

 If for any reason you have a question or concern, please email us before leaving any unfavorable feedback.

24/7 Customer support via email.

 Email : excezzbaggage@9square.biz

We do not hide behind our emails, please feel to speak to us.

Telephone: Mon-Friday 10-4 pm

Phone: 03-9555 0390

Mobile: 0403 952 259